T.

We understand your point, but see considerations on your dentist's side too. Considering their hard stance, we're assuming the following:

A common scenario would be one where the patient's crown came off, they delayed in getting into their dentist's office to have it recemented (typically a pretty simple straightforward procedure), in the mean time their teeth shifted, and now the crown no longer fits and must be remade. (We have a page with instructions about how to prevent that scenario: What to do if your crown comes off.)

If that's the case:

Unless you contacted your dentist's office promptly but were not offered a timely appointment, the responsibility for the delay generally lies with the patient.

Your dentist's expenses for the work will be the exact same as the first time around, hence no discount on the replacement crown's price has been offered.

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